FREQUENTLY ASKED QUESTIONS

  • What is Cup Of Song?

    Cup of Song is an online platform that offers personalized songs for gifting, occasions or personal enjoyment. Our skilled artists craft custom songs, complete with lyrics, vocals, and music tailored to your preferences, all within a five-day to one-week timeframe.

  • How long does a song take?

    Creating a custom song takes five to seven days. Once you pick the number of days you want your song to be delivered, we’ll work with the artist to make sure you get your song within the time period.

  • How will my song be delivered?

    When your song is ready, you’ll receive an email to let you know! You can login to your account and from the downloads page, you will have the option to download and listen to your song anytime.

  • What are the genres you offer?

    Currently, we provide an array of six genres: Pop, RnB, Indie, Rap, Acoustic Pop & EDM. However, it’s worth noting that our artists are genuine visionaries, capable of reimagining and pushing the boundaries of genres in innovative ways.

  • Can I talk to you before ordering?

    Absolutely, feel free to reach out to us. You’re welcome to drop us an email at support@cupofsong.com or message us on WhatsApp using +91 6003 220044. anytime!

  • What is Partial Customization?

    When you opt for partial customization, you will have the option to add your message at the beginning of carefully curated song that aligns with your relationship or special occasion. The same artist who sang the song will read/narrate your message.

  • How will I know what kind of song and lyrics I will receive?

    When you order a song, you will have the option to select your artist, genre, tempo and share your story. Once you complete your order, we’ll reach out to you for a more in-depth conversation regarding your request, ensuring a precise delivery tailored to your needs.

  • Can I use my own lyrics?

    Sure thing! Yup, you can type your own words when you order the song, and the singer will use them. But, it’s best to keep it short and sweet, like around 60 words per minute. If you type too much, it might not end up in the song. But no need to worry! Before recording, we’ll get in touch with you to chat more about your lyrics.

  • Can I request explicit language into my song lyrics?

    Yes, but we might say no if the song could hurt or disrespect certain groups (like different races, where people are from, gender, age, etc.). We also don’t usually do songs about politics. In case we say no to your request, we’ll refund your money back.

  • Can I get a refund for my order?

    We understand that music is a matter of personal taste, but a positive experience is universal. Each song is uniquely crafted and tailored to your preferences, which means it can’t be repurposed for another customer. Regrettably, refunds cannot be provided due to this customization. However, while we can’t offer refunds for ongoing or finished compositions, we’re committed to collaborating with you to ensure the utmost satisfaction with the end result.