At Cup of Song, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website. We encourage you to read this policy carefully to understand how your data will be handled. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect:
When you interact with our website, we may collect the following information:
- Your name
- Email address
- Billing address
- Phone number
- Payment method
Please note that we do not gather any information regarding your credit/debit card number, card expiry date, or any other particulars related to your credit card while using our website.
How We Use Your Personal Information:
We use the personal information we collect for the following purposes:
- Fulfilling orders you place on our website, including processing payments, arranging delivery, and providing invoices and order confirmations.
- Communicating with you about your orders and updates related to our products and services.
- Screening orders for potential risk or fraud to protect both you and us.
- Providing you with information or advertising about our products and services based on your preferences.
Links to Third-Party Sites:
Our website may contain links to other websites. Please be aware that we have no control over the content or privacy practices of these external sites. Once you leave our site, we are not responsible for the protection and privacy of any information you provide to other websites. We encourage you to review the privacy statements of those sites before providing any personal information.
Controlling Your Personal Information:
If you have previously agreed to receive direct marketing communications from us, you can change your preferences at any time by contacting us at support@cupofsong.com. We will not sell, distribute, or lease your personal information to third parties without your consent, except when required by law. You can also inform us if you believe any of the information we hold about you is incorrect or incomplete, and we will promptly correct it.
Sharing Your Personal Information:
We may share your information with third parties in the following circumstances:
- Service providers who assist us in managing online registration, payment processing, and transactional messaging.
- Parties responsible for fulfilling your purchase orders, in accordance with their privacy policies.
- Business partners who may use the information as described in their privacy policies.
- Compliance with legal obligations, court orders, subpoenas, or government agency requests.
- During investigations related to potential fraud or to protect our rights and interests.
Information Security:
We take various security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews, encryption, and physical security controls. However, no security system is completely impenetrable, and we cannot guarantee the security of data transmission over the internet.
Changes to Privacy Policy:
We may update this Privacy Policy as necessary to reflect changes in our practices and to address new legal requirements. Your continued use of our website after any such updates will indicate your acceptance of the revised policy.
Contact Us:
If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at support@cupofsong.com.
Thank you for choosing Cup of Song. Your privacy is important to us.